Finding Your Place in Federal Healthcare: Exploring Diverse Roles to Match Your Skills
You don’t have to provide only direct patient care to make a real impact in health care. There’s an entire side of the industry that doesn’t require wearing scrubs or performing medical procedures. These are known as 'non-clinical roles'.
Professionals in these positions play a vital role in keeping federal healthcare facilities running smoothly through record-keeping, coordination, and operational support. Without them, even the most skilled medical teams wouldn’t be able to do their jobs effectively.
If you want to work in healthcare but don’t see yourself as a doctor or nurse, there are plenty of other career paths to explore.
Why Consider a Non-Clinical Career Path in Federal Healthcare?
Many of these jobs are in high demand. According to the Bureau of Labor Statistics, the number of medical and health services manager jobs is expected to grow 29% from 2022 to 2033, much faster than most other careers.¹ In fact, there are projected to be about 61,400 job openings each year. This highlights the rapid growth of these careers and the many opportunities available for those looking to enter the field.
Read More: 6 Top Trends in Federal Healthcare: What Candidates Should Know
11 Non-Clinical Federal Healthcare Roles
Below is a list of various roles that may match the skills you already have:
1. Medical Administrative Assistant
A Medical Administrative Assistant is the person who keeps things organized in a healthcare facility. If you’ve ever gone to a hospital or clinic and checked in at the front desk, you’ve likely interacted with one. They handle scheduling, answering calls, managing patient records, and making sure doctors and nurses have the information they need.
This role is perfect for someone who is organized, detail-oriented, and good with people. If you enjoy keeping things running smoothly and helping patients navigate the healthcare system, this could be a great career path for you.
2. Utilization Review Nurse
If you’re a registered nurse but want to step away from direct patient care, this role is a great option. Utilization review nurses assess treatment plans and medical records to ensure procedures are necessary and cost-effective. They help keep healthcare facilities compliant while making sure patients get the right care at the right time.
This is an ideal role for nurses looking to transition into a structured, analytical position while still using their medical expertise.
3. Program Support Specialist
Healthcare programs, especially within the federal system, require strategic planning, resource coordination, and compliance oversight. Program support specialists handle the behind-the-scenes work that ensures everything runs smoothly.
If you enjoy problem-solving, organization, and working with multiple teams, this could be the perfect fit. You’d help manage logistics, track healthcare program data, and support operational goals.
4. Medical Records Technician
Every patient who visits a doctor has a medical record that contains details about their health history, treatments, and prescriptions. Medical Records Technicians ensure that all this information is properly stored, updated, and secure.
This job is crucial because doctors and nurses rely on accurate records to provide the best care possible. If you have strong attention to detail and enjoy working with data, this is an essential job in federal healthcare with minimal patient interaction.
5. Health Information Specialist
As healthcare becomes more digital, Health Information Specialists play a key role in managing electronic medical records (EMR) systems. They ensure that patient data is stored correctly and securely and can be accessed when needed.
If you have a background in IT, data management, or healthcare administration, this role offers a blend of technology and healthcare operations—making it a great career choice in an increasingly digital world.
6. Remote Pricing Specialist
Every healthcare service has a cost, and remote pricing specialists ensure that those costs align with federal regulations and budgets. This role analyzes healthcare pricing, reviews reimbursement rates, and ensures financial efficiency in healthcare facilities.
If you have experience in finance, accounting, or medical billing, this job allows you to work in healthcare without a medical background.
7. Healthcare Recruiter
Hospitals and clinics can’t function without the right people. Healthcare recruiters are responsible for finding and hiring top talent for federal healthcare facilities. From doctors and nurses to IT specialists and medical support staff, recruiters ensure facilities are staffed with the right professionals.
This is an ideal role if you’re good at talking to people, networking, and matching the right candidate to the right job.
8. Training Coordinator
Training is critical in federal healthcare—whether it’s onboarding new hires or keeping medical teams up to date on best practices.
Training Coordinators help healthcare employees improve their skills by developing training programs and professional workshops. They make sure that staff are always updated with the latest healthcare knowledge and regulations.
This job is excellent for people with a background in education, HR, or workforce training.
9. Health Educator
A Health Educator helps patients learn about disease prevention, chronic illnesses, and healthy living. They work in hospitals, community programs, and government health initiatives to provide important medical knowledge to people who need it.
This is a great career option if you enjoy teaching, public speaking, and helping others make better health choices.
10. Patient Advocate
Navigating the healthcare system can be overwhelming. Patient Advocates help people understand their treatment options, access benefits, and resolve issues with medical care.
They play a significant role in helping veterans, military personnel, and other federal healthcare patients receive the care they deserve. If you enjoy helping people and problem-solving, this is a great way to make a difference.
11. Community Outreach Coordinator
Federal healthcare organizations often need to connect with veterans, military families, and underserved communities. Community Outreach Coordinators help build these connections through health programs, educational events, and wellness initiatives.
This is an excellent fit for public health, communications, or community development professionals who want to make a real impact.
Read More: Healthcare Careers in Unique Federal Settings: Opportunities Beyond Hospitals
How to Kickstart Your Federal Healthcare Career
If you want to get started right away, here are tips that can help:
Figure Out What You’re Good At
Before applying, consider your strengths and what kind of work you enjoy. For example, if you have experience with computers or numbers, jobs in health IT or finance could be a good fit. If you're a people person, you could consider human resources or recruiting. Knowing your strengths will help you identify the best fit.
See If You Need Additional Training
Most non-clinical healthcare roles don’t require medical training, but some may need specific certifications or experience. For example, medical records specialists might need training in health information management, and health IT professionals may need cybersecurity or data analytics certifications. If a job requires a skill you don’t have, plenty of courses and certifications can help you qualify.
Read more: How Professional Certifications Can Accelerate Your Federal Health Care Career Growth
Find the Right Job Openings
Now that you know what kind of job you want, it’s time to start looking for openings. Federal healthcare roles are often hired through staffing agencies like Matrix Providers, which specializes in placing professionals in government healthcare roles.
Go to Matrix Providers’ job portal and search for positions that match your skills. Try different keywords related to your experience and apply for multiple jobs to increase your chances of getting hired.
Make Your Resume Stand Out
Your resume is the first impression an employer gets of you, so make sure it highlights your skills and experience. Even if you’re changing careers, focus on the transferable skills you already have, such as organization, communication, problem-solving, or managing schedules. It’s also important to use keywords from the job description so that your resume gets noticed by applicant tracking systems (ATS), which scan applications before a recruiter even sees them.
Prepare for the Hiring Process
Applying for federal healthcare jobs may involve extra steps like background checks, security clearances, or job-specific tests. Some roles, like medical records or IT positions, might require a skills assessment. In contrast, others, like administrative or HR roles, could focus on problem-solving or policy-related questions in the interview. Be ready to explain how your skills fit the job and practice answering common interview questions related to your field.
Apply, Follow Up, and Stay Persistent
Once you apply, don’t wait for a response—follow up with the hiring team if you can. Federal health jobs can be competitive, so applying for multiple positions and staying patient is important. If you don’t get hired immediately, consider starting with an entry-level role to gain experience and work your way up. Many successful professionals in federal healthcare started in support positions before advancing to higher roles.
Find the right federal healthcare opportunity with Matrix Providers.
Matrix Providers helps professionals find jobs in military hospitals, VA clinics, and other federal government facilities. Ready to start your career? Explore our latest job openings and apply to those that match your preferences. If you ever get stuck during your job search and need further assistance, feel free to reach out—we'd be happy to help!
References:
1. “Medical and Health Services Managers.” Occupational Outlook Handbook, U.S. Bureau of Labor Statistics, 29 Aug. 2024, www.bls.gov/ooh/management/medical-and-health-services-managers.htm.