The Credentialing Journey

You have successfully completed your Qualifying Document Package- QDP!

Your next step is moving through Credentialing, which is the verification of the documents you’ve submitted as well as completion of your occupational health and security clearances. We understand that the onboarding process for medical government contracting involves multiple phases, and we are committed to guiding you through seamlessly.

We are here to assist you every step of the way, so you are in place and ready to start in your new position as soon as possible!

 
 

Occupational Health

Matrix Providers will assist you in scheduling all required Occupational Health appointments. Here are the required documents to complete this phase of your credentialing journey.

For this step, please only complete the correct military branch Health Exam form that corresponds to your Military Treatment Facility Base:

 

Identification / Security

Defense Health Agency (DHA) ID/Security- Next are your government security and identification requirements. Please take a moment to view the following tutorials to guide you through this step in your journey.

Your Credentialer will provide you with the links to download the ID and security forms specific to your employment location.

 

DOD Verification Steps

Your military treatment facility location may have specific requirements in addition to those that you have submitted. Your Credentialing Specialist is available to provide you with the required documentation and guidance to walk you through this final stage in the credentialing process.

 

Credentialing Process FAQs:

  • Once you complete your documents and your packet gets sent to the facility, it will typically be 4 to 6 weeks until your start date. Our Matrix Transition Team will be reaching out to you weekly during this time and will be your point of contact for any questions you may have.

  • Our verification process is automated. If we are unable to verify your employment through the automated system, then we will need to contact your HR Department to verify your employment.

  • For the category of privileged providers (Nurse Practitioners/Physician Assistants and higher), we will need to speak to a current clinical supervisor not only as a peer reference but for confirmation of clinical competencies. For the category of non-privileged providers, (RNs and below) we will just need a Letter of Reference (LOR) from the provider’s current supervisor or a supervisor within the last 2 years relevant to their position.

  • Most immunizations are completed as a child.  We need to prove current immunities.

Meet Your Credentialers: