Privacy Policy for Matrix Providers Effective Date: October 7, 2025
Matrix Providers (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://www.matrixproviders.com), use our mobile application (the “App”), or engage with any of our healthcare staffing or government contract services. This policy is designed to meet the compliance standards required by Google, Apple, and applicable U.S. federal and state privacy laws.
By using our website or downloading and using our App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
- Information We Collect
We collect both personal and non-personal information to provide our services and improve your experience.
Personal Information You Provide:
- Contact details (name, email address, phone number, mailing address)
- Employment and credentialing information (license numbers, certifications, resumes)
- Payment or tax-related information (for W-2 or 1099 providers)
- Health and compliance documents, as required by contract or credentialing standards
Automatically Collected Information:
- Device and browser information (IP address, operating system, device ID)
- Usage data (pages visited, app interactions, time spent on site)
- Location data (when using location-enabled features for timekeeping or compliance verification)
We may also collect data through cookies, analytics tools, or third-party integrations to enhance functionality and security.
- How We Use Your Information
We use collected information to:
- Verify identity and credentials for employment and contracting
- Provide and manage scheduling, payroll, and compliance services
- Communicate updates regarding onboarding, benefits, and assignments
- Monitor and improve system performance
- Meet regulatory and contractual requirements
- Protect against unauthorized access, fraud, or misuse
Matrix Providers does not sell or rent your personal information to third parties for advertising or marketing purposes.
- Location Tracking
When enabled, our App may collect precise or approximate location data to:
- Verify location during clock-in or clock-out
- Enable site-based time tracking for contract compliance
- Support security and audit requirements
You can control location sharing through your device settings. Disabling location access may limit certain App functionalities.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate users
- Store user preferences
- Analyze site and app performance
- Enhance security
Third-party analytics tools (e.g., Google Analytics) may also collect data per their own privacy policies. You can disable cookies in your browser settings, though some features may be limited.
- Information Sharing and Disclosure
Matrix Providers only shares data as necessary to deliver our services or comply with the law. This includes:
- With authorized government clients and partners under contract
- With service providers performing work on our behalf (e.g., background checks, payroll)
- When required by law, subpoena, or regulatory authority
- To prevent fraud or ensure the safety of our systems
All third parties are bound by confidentiality and data protection obligations.
- Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law, contract, or compliance obligations.
- Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to data processing (where applicable)
- Request copies of your information in a portable format
To exercise these rights, contact us at privacy@matrixproviders.com. We may verify your identity before fulfilling requests.
- Data Security
We use administrative, technical, and physical safeguards—including encryption, secure servers, and access controls—to protect your data. However, no system is completely secure, and you share information at your own risk.
G. Children’s Privacy
Our services are not directed toward children under 16. We do not knowingly collect personal information from minors. If we learn we have inadvertently done so, we will promptly delete the information.
- Business Transfers
If Matrix Providers undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity. We will notify you prior to any change in ownership affecting your personal data.
- Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on our website and App with a new effective date.
- Contact Us
For questions or concerns regarding this Privacy Policy or your personal information, please contact us:
Matrix Providers Privacy Office
Email: privacy@matrixproviders.com
Website: https://www.matrixproviders.com
Mailing Address: 7330 S Alton Way, Suite 100, Centennial, CO 80112