Even the most experienced healthcare professionals know that great care takes more than skill. It takes support.
Navigating the federal healthcare system can be complex, from credentialing to onboarding and day-to-day coordination. Having a strong support system makes all the difference, and that’s where Matrix Providers comes in.
For over a decade, Matrix Providers has helped clinicians build fulfilling careers within VA and military facilities across the country. Our team simplifies every step so providers can focus on what they do best: caring for those who have served.
Real Stories from the Providers We’ve Supported
Hear directly from clinicians who worked with Matrix Providers and experienced that support in action.
Kassi Wright, Nurse Practitioner
For Kassi Wright, caring for veterans is about more than providing treatment; it’s about connection.
“A lot of people don’t want to listen to them; they just want to treat them and send them on. But I just love listening to their stories and forming that relationship with them.”
Those daily interactions, she says, bring real fulfillment.
“Every day, I leave just feeling satisfied with the work I’ve done and really blessed that I have this job because it’s so rewarding.”
That sense of purpose was supported by Matrix’s approach.
“They make the process easy so I can focus on my patients and the work I love.”
Silva Aghkekian, Ophthalmic Technician
At Walter Reed Medical Center, Silva Aghkekian finds deep meaning in giving back to those who have served.
“With everything our military has done for us, for me, coming to work every day and doing something for them actually makes me go home happy,” she said. “I feel like at least I’ve done my part. Helping them is the least I could do.”
Her work helping veterans improve their vision gives her purpose.
“To help them see better, they’re so grateful,” she added. “That alone gives me a reason to come to work every day.”
She appreciated that Matrix created an environment where her efforts were supported and valued.
“Matrix really understands what it means to serve this community, and that makes a difference.”
Dr. LaDonna Thomas, Nurse Practitioner
For Dr. LaDonna Thomas, caring for veterans is both a privilege and a calling.
“They’ve sacrificed a lot, fighting for our freedom and for our country,” she said. “So it’s very rewarding just hearing the stories they have. It makes me feel like it’s worth it.”
Her work felt even more impactful with a team that shared her mission.
“Matrix gives me the opportunity to do what I love: serve those who have served us.”
Christa Conologue, Nurse Practitioner
Christa Conologue sees every patient as a reminder of why her work matters.
“It makes me feel like it’s worth all the paperwork and reviewing of records because I’m putting a story with the work,” she said. “I’m seeing someone who fought for our country and my safety and is now able to get the care they desperately deserve.”
She credited Matrix with helping her achieve both professional satisfaction and balance.
“I would definitely recommend Matrix because it’s been nothing but a positive experience. I have work-life balance and a sense of fulfillment in my job. Matrix has been good to me; they’ve provided excellent support.”
Dr. Mike Hilliard, Medical Doctor
At Brooke Army Medical Center, Dr. Mike Hilliard felt honored to care for those who serve.
“To care for so many great men and women who are serving our country, have served our country, and their family members, we’re very blessed to be part of the group that’s filling the need at BAMC.”
He was proud to be part of a team that shares the same mission.
“Matrix has really made it a very good working environment,” he said. “I’m appreciative, and I think the rest of our group is appreciative as well.”
Dr. James Colgain, Refractive Surgery Optometrist
For Dr. James Colgain, Matrix Providers stood out for its understanding of military medicine.
“There are some military members who own or are involved with Matrix, so there’s a greater understanding of our mission other than simply, did we cash our paycheck or put our hours in?”
That insight, he said, makes a difference.
“That makes you feel good sometimes, that there’s something more than just dollars behind the company.”
Ibrahim Forhah, Physician Assistant
Ibrahim Forhah valued efficiency and professionalism in his work, and Matrix delivered both.
“When Matrix had the contract for me, it was one of the first contracting companies that made it so easy,” he said. “They made the onboarding process simple.”
That smooth experience, he added, allowed him to focus on what mattered most: his patients.
Katie Taylor, Nurse Practitioner
For Katie Taylor, Matrix’s support helped her give her best to her veterans.
“It’s nice to have someone take care of the paper stuff and handle all that without taking away time from my veterans,” she said. “I would recommend Matrix to any fellow provider that doesn’t want to have to deal with the stuff that we don’t do well. We’d rather just take care of our patients.”
That kind of support, she said, made every day easier and more rewarding.
Dr. David Byman, Doctor of Optometry
Dr. David Byman was proud to work with an organization that shares his values.
“Matrix has been good to me; they’ve provided excellent support,” he said. “I’m quite happy to work with them.”
Join us at Matrix Providers, where purpose finds its place
Founded in 2010, Matrix Providers is a veteran-owned healthcare staffing company dedicated to serving America’s military family. We connect skilled clinicians with rewarding roles across VA and military healthcare systems, providing the structure and support they need to focus on what matters most: their patients.
From onboarding to placement and beyond, we make the process simple, clear, and dependable because purpose deserves a strong foundation.
If you, like the providers who shared their stories above, want to feel supported in your work and confident in your mission, learn how to start your federal healthcare journey with Matrix.
